To terminate the insurance contract, please contact the nearest regional branch of the Company in your city.

You can find the addresses and phone numbers of our branches on our website in the section "Contacts"

Our specialists will provide you with a sample application for early termination of the insurance contract.

To have your application reviewed, you must provide:

• a copy of your identity document;
• copies of the documents required to confirm the circumstances giving grounds for terminating the insurance contract;
• bank details for the transfer of the part of the insurance premium (amount) to be refunded.

If you need additional advice from our specialist, please contact our 24/7 call centre:

Article 841 of the Civil Code of the Republic of Kazakhstan:

Insurance contracts are terminated early:

• when the object of insurance has ceased to exist;
• in the event of the death of an insured person who is not the policyholder, when no replacement has been made;
• when the policyholder disposes of the object of property insurance, if the insurer objects to the replacement of the policyholder and the contract or legislative acts do not provide otherwise;
• when the policyholder who has insured their business risk or civil liability related to that business ceases their business activity in the established manner;
• when the possibility of an insured event has ceased and the insured risk no longer exists due to circumstances other than an insured event;
• when a court decision on the compulsory liquidation of the insurer comes into legal force;
• when the terms and information included in the compulsory insurance policy change;
• in the cases provided for by the Law of the Republic of Kazakhstan "On Insurance Activity".